Shree Aigiri Store

A Unit of SHOKESH Enterprises

Payment Policy – Shree Aigiri Products

This Payment Policy explains the accepted payment methods, billing rules, and terms for purchasing products from Shree Aigiri Products, a unit of SHOKESH ENTERPRISES.

By placing an order, you agree to the following payment terms.

1. Accepted Payment Methods

We accept the following secure payment options:

A. Online Payment

  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Credit Cards (Visa, MasterCard, RuPay)
  • Debit Cards
  • Net Banking
  • Wallets (where supported)

All online payments are securely processed through trusted payment gateways.

B. Bank Transfer / NEFT / RTGS

Available for bulk or wholesale orders.
Bank details are shared on request.

C. Cash on Delivery (COD)

  • COD is available only for selected retail items.
  • COD is not available on bulk or wholesale orders.
  • COD charges may apply depending on order value.

2. Payment Security

  • We do not store any card, wallet, or banking information.
  • All payments are encrypted and processed through PCI-DSS compliant gateways.
  • Customer data is protected under our Privacy Policy.

3. Order Confirmation

  • An order is considered confirmed only after successful payment.
  • In case of payment failure, the order will not be processed.
  • If payment is deducted but not reflected in our system, please allow 24 hours for automatic reconciliation.

4. Payment for Wholesale Orders

  • Wholesale, bulk, and customized orders require 100% advance payment.
  • No dispatch will be done until full payment is received.
  • After confirmation, bulk orders cannot be cancelled.

5. Invoice & Billing

  • Every order includes a proper tax invoice as per GST guidelines.
  • For business buyers, GST details must be provided at checkout.
  • Invoice will be sent via email/WhatsApp and included inside the package.

6. Refunds & Payment Reversals

Refunds are processed only in eligible cases (such as incorrect or damaged products).
If approved:

  • Refund will be issued to the original payment method.
  • Processing time: 4–7 working days (depending on the bank/gateway).
  • COD orders will be refunded via bank transfer or UPI.

Note: We are not liable for delays caused by banks or payment partners.

7. COD Payment Terms

  • COD orders must be paid in full at the time of delivery.
  • Refusing the delivery may result in service restrictions on future COD orders.
  • Extra charges may apply for COD handling.

8. Pricing & Changes

  • Prices displayed on our website or catalogue are inclusive of GST (unless mentioned otherwise).
  • Prices may change anytime without notice.
  • Offers, discounts, and coupon codes are subject to terms.

9. Fraud Prevention

We reserve the right to:

  • Cancel suspicious or high-risk transactions
  • Request identity verification in rare cases
  • Restrict COD for customers with past refusal/return issues

10. Customer Support

For payment issues, refunds, invoice corrections, or billing questions:

Shree Aigiri – SHOKESH ENTERPRISES
📞 +91 810 360 1822
📩 help.shokesh@gmail.com
🌐 shreeaigiri.shokesh.in